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How a coding error caused Rogers outage that left millions without...

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People use the wifi inside Toronto’s Fairview Mall on July 8.Yader Guzman/The Globe and MailRogers Communications Inc. RCI-B-T engineers began the sixth step of a seven-step process to upgrade the core infrastructure that supports the company’s wireless and broadband networks at 2:27 a.m. on July 8.Two hours and 16 minutes later, a coding error was